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Puerto De La Cruz

Hotel

Map-iconCALLE JOSE DE ARROYO, 4

Very Good
155 reviews
3.0
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Please Note : Local ID is not accepted

About Puerto De La Cruz

Map-IconCALLE JOSE DE ARROYO, 4

Location
Centrally located in Puerto de la Cruz, this apartment hotel is about a quarter mile from the beach. There are public transportation stops in the immediate vicinity. Tenerife - Norte-Los Rodeos (TFN) Airport is approximately 20 miles away.



Facilities
The apartment hotel has 49 rooms, which are located on 6 stories and are reachable by elevator. The reception desk in the lobby is staffed around the clock. A safe and a TV room are available. Wireless internet access allows guests to stay connected while on vacation. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the parking lot.



Rooms
A balcony is included as a standard feature in some rooms. Valuables can be securely stored in a safe. The rooms have a kitchenette with a refrigerator, a cooktop and a microwave. Internet access, a direct dial telephone and a television with satellite/cable channels are provided as well. Bathrooms are equipped with a shower and a bidet.



Sports/Entertainment
The freshwater pool complex includes heated outdoor pools and a children's area. Outdoor lounge chairs and umbrellas on the sun terrace create a perfect space for guests to relax and unwind. There are many ways to relax or stay active at the hotel, including golf, billiards and a solarium. A casino offers fun and entertainment. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
The dining area includes a restaurant and a bar. A variety of catering options can be booked. Guests can choose between a bed and breakfast package, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.



Payment
The following credit cards are accepted: VISA and MasterCard.

Amenities

  • 24 hour front desk 24 hour front desk
  • 24-hour check-in 24-hour check-in
  • bar/lounge bar/lounge
  • cafe cafe
  • currency exchange currency exchange
  • elevator/lift elevator/lift
  • high chairs high chairs
  • internet access internet access
  • kitchenette kitchenette
  • laundry service laundry service
  • outdoor pool outdoor pool
  • restaurant restaurant
  • room service room service
  • safe deposit box safe deposit box
  • sun loungers sun loungers
  • sunbathing terrace sunbathing terrace
  • swimming pool swimming pool
  • terrace terrace
  • total number of rooms - total number of rooms -
  • tours/ticket assistance tours/ticket assistance
  • wheelchair access wheelchair access

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
3.0 /5

Excellent

Based on 155 reviews

Guest Rating

3.0/5

Amazing value for money!

Based on 155 reviews

Rating Category

Cleanliness

 3.5

Value

 3.5

Service

 3.5

Rooms

 3.5

Sleep Quality

 3.5

Location

 4.5
Family

What our guests say

f

frank t

2017-10

Can’t beat the value and location

It’s as other say basic but hey it was £20 a night for the room( via trivago) it’s got 2 roof top swimming pools but only room really for one adult maybe 2 to swim at a time and we were a family of...

J

JessGoldener

2017-04

its ok

have stayed worse and have stayed better places overall clean and friendly staff would return for a budget get away family enjoyed local area and beaches were a nice little walk away only let down...

K

Kelly B

2018-01

Great location

So the hotel is not opulent but look at the price you are paying. What would you expect The location is fantastic, literally 150m to the lively square with loads of bars and restaurants We stayed in...