Privacy Policy

EaseMyTrip.ae understands your concern for privacy and makes sure of protecting the personal information of the customers; including their names, addresses and contact details they share with us. We, being a reliable travel agency in Dubai, take every step to protect your privacy.

For visiting EaseMyTrip.ae website, you don’t need to reveal your personal information. The individual user exploring our website remains complete anonymous.

It is true that few of our web pages use "cookies" to serve the customers better and to provide them the personalized information they need from our site. Cookies only identify the websites to smooth the progress of your next visit to our site. Information that we collect through them is used only to analyze and improve our services for you. No individual information related to your identity is collected or used in this process.

If you make any booking/purchasing or sign-up for newsletters of our website, e-commerce transactions, EaseMyTrip.ae collects the following personal information from you while transacting:

• Name
• Contact Number
• Address
• Age
• Email I’d

EaseMyTrip.ae does not share or deal for any of the above sensitive information without the permission of its users or customers. The above mentioned information is collected from the users/customers/travelers for following usage:

Names, addresses, phone numbers and age details are shared with related service providers, including airlines to provide reservation and booking to the customers or travelers.

EaseMyTrip.ae uses details like mobile numbers and e-mail I’d for sending information about any promotional offers. We often sponsor promotions and lucky draws to give members an opportunity to win discounts on travel or other prizes. This is also optional and the user can unsubscribe for such emails. In such cases, customers remain unaware about ongoing promotional discounts.

If you opt to be a registered member of our website, information like name, address, telephone number, e-mail address, a unique login name and password are asked. This information is collected on the registration form for various purposes like

1. User recognition
2. To complete the travel reservations
3. To let us connecting with you for customer service purposes, if necessary
4. To contact you in order to meet your specific needs; and
5. To improve our products and services
6. To confirm your new member registration and each booking you do.

EaseMyTrip.ae identifies the importance of its customers’ opinion. It often conducts surveys and uses personal identification information to invite its regular customers for taking part into the surveys. Customers can take part in these surveys at completely on their own choice. Typically, we conduct the surveys to know about their experiences with EaseMyTrip.ae and to make our website, mobile site and mobile app more user-friendly for its members. Survey contestants remain anonymous.

At EaseMyTrip, we don’t store or save sensitive user information regarding Credit/Debit cards and Net Banking details.

We record session data of the users, which includes IP address, OS, browser software and the activities of the user on his device. We collect session data to evaluate user behavior. It helps us in identifying the problems with our servers and lets us improve our systems. This information does not identify any visitor personally and only examine the user’s rough geographic location.

EaseMyTrip.ae takes maximum initiatives possible to protect the information you share with us. We have taken advanced technology and security measures along with strict policy guidelines to secure the privacy of our customers and save their information from any unwanted access. We are constantly enhancing our security measures using more advanced technology.

Our privacy policy may change due to any unforeseen circumstances and enhancement of technologies. To get access to our new privacy policy, keep checking the websites regularly and identify our latest policies.

Thank you for using EaseMyTrip.ae! We assure you a safe transaction.