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About Lonavala

Map-Icon 36, FRICHLY HILL, OLD MUMBAI PUNE HWY

Property Location
When you stay at CRYSTAL COUNTY RESORT in Lonavala, you'll be 6 minutes by car from Ryewood Park. This 4-star hotel is 7.6 mi (12.2 km) from Lion Point and 7.7 mi (12.4 km) from Karla Caves.

Rooms
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, concierge services, and barbecue grills.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafÃ©. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Amenities

parking facility (as per availability)
public restroom
ironing facilities
luggage storage
room service-on request
front desk
newspaper in lobby
power backup
central ac
paid pick up/ drop
paid bus station transfers
cctv
fire extinguishers
doctor on call
wake-up service
lawns/gardens
conference hall
banquet hall
swimming pool
activity centre
laundry
bike rental
bicycles on hire
elevator
security [24-hour]
free wifi
playing area
games room
resturant
wheelchair accessible

Booking Policy

As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
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If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
For any query or clarification, please write to us at care@easemytrip.com

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Rating Category

Location

5.0

Service

5.0

Cleanliness

5.0

Sleep Quality

5.0

Location

4.5

Rooms

5.0

Service

4.5

Value

5.0

Cleanliness

4.5

Location

4.5

Sleep Quality

4.5

Rooms

4.0

Service

4.0

Value

3.5

Cleanliness

4.0

Location

4.5

Sleep Quality

4.5

Rooms

4.5

Service

4.0

Value

3.5

Cleanliness

4.0

Value

4.5

Couples Family

What our guests say

Tourist38306545702

2024-07

Family holidays

This is our second visit at meritas early we sated with adore by meritas. Near and clean property with all the facilities like swimming pool games zone restaurant, my family enjoyed there stay...

SandeshKhedekar

2024-07

Good Rooms. Good Service. Good View. Good Staff

Had gone to the property to celebrate my Birthday. We had pre booked the premier room with Jacuzzi and Terrace. Ms. Archana who took care of our booking was awesome. Met her at check in. Check in was...

IMNKHAN

2024-07

Best stay till now

My recent stay at Meritas Crystal in Lonavala was quite enjoyable. The hotel's location is convenient, just a short drive from the main attractions in town. The room was clean and comfortable, with...

himaniv2022

2022-02

Amazing Property , Clean Rooms and Awesome Staff

This place is located close to Lonavala Centre....yet away from the hustle bustle of the city...It has a small waterfall that makes for a beautiful view...Rooms are spacious , clean and decent for...

darshanjayeshshah

2022-02

Enjoyed our stay!

The hotel stay was a mixture of leisure and luxury. Had been with my wife, initially the room wasn't clean, we had to literally get our bedsheets pillow covers etc changed. Next Day, the manager...

2019pm

2022-02

Good option for a weekend stay.

Recen stayed at Meritus Crystal Lonavala , Located very close to market place, good ambience, clean rooms, courteous staff. We had take breakfast included options. Food was delicious and had lots of...