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Playa Del Carmen

Hotel

Map-iconCARRETERA CANCUN TULUM KM 54

Very Good
7801 reviews
4.5
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SEE ALL 90 PHOTOS
  • Tick-Image24 hour front desk
  • Tick-Image24-hour check-in
  • Tick-Imageair conditioning
  • Tick-Imagearcade/game room
  • Plus-iconMore Amenities
Hotel room is not available
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Please Note : Local ID is not accepted

About Playa Del Carmen

Map-IconCARRETERA CANCUN TULUM KM 54

Location
Ideal for beach vacationers and families, this business hotel is situated on a main road in Playa del Carmen, right by the sea. Cancun (CUN) Airport is approximately 30 miles away.



Facilities
The hotel has 273 junior suites, which are located on 4 stories and are reachable by elevator. The friendly staff at the reception desk are happy to answer any questions. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on vacation. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the parking lot. Further services and facilities include a babysitting service, medical assistance, room service, a wake-up call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle rental service. Bicycle storage is also available.



Rooms
Rooms are equipped with air conditioning. A balcony is among the standard amenities of some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be reserved. The hotel has family rooms and non-smoking rooms.



Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features outdoor lounge chairs and umbrellas, is time well spent. The hotel offers outdoor sports, including cycling/mountain biking, beach volleyball, volleyball and golf or, for a fee, horseback riding. Sports and recreation facilities at the hotel include a gym, billiards and darts. There is a wellness area with a spa and a hammam and, for an additional fee, a sauna, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment program. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small.



Payment
The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities

  • 24 hour front desk 24 hour front desk
  • 24-hour check-in 24-hour check-in
  • air conditioning air conditioning
  • arcade/game room arcade/game room
  • bar/lounge bar/lounge
  • beach beach
  • bicycle hire bicycle hire
  • breakfast services breakfast services
  • business centre business centre
  • cafe cafe
  • children's club/pool children's club/pool
  • conference room conference room
  • currency exchange currency exchange
  • dining room dining room
  • elevator/lift elevator/lift
  • fitness center fitness center
  • internet access internet access
  • laundry service laundry service
  • massage centre massage centre
  • medical service medical service
  • number of pools number of pools
  • number of restaurants - number of restaurants -
  • one meeting room one meeting room
  • outdoor pool outdoor pool
  • parasols parasols
  • parking parking
  • reception area reception area
  • restaurant restaurant
  • room service room service
  • safe deposit box safe deposit box
  • sauna sauna
  • shopping arcade shopping arcade
  • spa services spa services
  • steam bath steam bath
  • sun loungers sun loungers
  • swimming pool swimming pool
  • television facility television facility
  • total number of rooms - total number of rooms -
  • wheelchair access wheelchair access
  • whirlpool whirlpool

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.5 /5

Excellent

Based on 7801 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 7801 reviews

Rating Category

Cleanliness

 4.5

Value

 4.0

Service

 4.5

Rooms

 4.5

Sleep Quality

 4.5

Location

 4.5
Family Couples

What our guests say

a

andriasnetwork

2019-01

Kayaking down the river

Diego, Belem and lalo were awesome. They were funny and entertaining. And great guides. They made sure we all had a great time and explained everything from start to finish in a funny and...

5

552walkere

2019-01

Alfonso/Juan is the best

Alfonso/Juan at the portobello is a true professional! Not only did he give us excellent service all night, but he educated us on the pyramids of chitzen itza and explained why it is a must see. He...