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    Jen Penang Georgetown By Shangri-La

    Hotel

    Map-iconMagazine Road

    Very Good
    2122 reviews
    4.0
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    SEE ALL 80 PHOTOS

    Deluxe Room 1 King

    2 x Guest | 1 x Room

    406
    {{selectMRoom.np-selectMRoom.npDisc}}
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageGift shops or newsstand
    • Tick-ImageBabysitting or childcare (surcharge)
    • Tick-ImageParking (limited spaces)
    • Plus-iconMore Amenities
    Room Type
    Benefits
    Per Night Price
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    Deluxe Room 1 King

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    Room Only
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    406 (Per Night)
    Room Only
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    523 (Per Night)
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    Deluxe Room 2 Twins

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    Room Only
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    406 (Per Night)
    Room Only
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    523 (Per Night)
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    Family Room 1 King

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    Room Only
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    491 (Per Night)
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    Club Deluxe 2 Twins

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    Room Only
    Tick-Icon Room_Only
    554 (Per Night)
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    Club Deluxe 1 King

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    Room Only
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    554 (Per Night)
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    Club Family Room 1 King

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    Room Only
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    639 (Per Night)

    About Jen Penang Georgetown By Shangri-La

    Map-IconMagazine Road

    Property Location
    With a stay at Hotel Jen Penang, you'll be centrally located in George Town, steps from KOMTAR and within a 5-minute walk of 1st Avenue Mall. This 4-star hotel is 0.5 mi (0.8 km) from Prangin Mall.


    Rooms
    Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.


    Amenities
    Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.


    Dining
    Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.


    Business, Other Amenities
    Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


    Amenities

    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Gift shops or newsstand Gift shops or newsstand
    • Babysitting or childcare (surcharge) Babysitting or childcare (surcharge)
    • Parking (limited spaces) Parking (limited spaces)
    • Pool umbrellas Pool umbrellas
    • Free wired internet Free wired internet
    • Free WiFi Free WiFi
    • Number of bars/lounges - 1 Number of bars/lounges - 1
    • Number of outdoor pools - 1 Number of outdoor pools - 1
    • Airport transportation (surcharge) Airport transportation (surcharge)
    • Accessible airport shuttle Accessible airport shuttle
    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant
    • Multilingual staff Multilingual staff
    • Conference center Conference center
    • Breakfast available (surcharge) Breakfast available (surcharge)
    • Laundry facilities Laundry facilities
    • Elevator Elevator
    • Fitness facilities Fitness facilities
    • Covered parking Covered parking
    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
    • Banquet hall Banquet hall
    • Meeting rooms Meeting rooms
    • Television in common areas Television in common areas
    • Garden Garden
    • Wedding services Wedding services
    • 24-hour health club 24-hour health club
    • Luggage storage Luggage storage
    • Porter/bellhop Porter/bellhop
    • Business center Business center
    • 24-hour front desk 24-hour front desk
    • Number of restaurants - 1 Number of restaurants - 1
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Snack bar/deli Snack bar/deli
    • Sauna Sauna
    • Children's pool Children's pool
    • Steam room Steam room
    • Free self parking Free self parking
    • Hair salon Hair salon
    • Pool sun loungers Pool sun loungers
    • Wheelchair accessible path of travel Wheelchair accessible path of travel
    • Concierge services Concierge services

    Location

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com
    4.0 /5

    Excellent

    Based on 2122 reviews

    Guest Rating

    4.0/5

    Amazing value for money!

    Based on 2122 reviews

    Rating Category

    Value

    4.0

    Cleanliness

    4.0

    Location

    4.5

    Sleep Quality

    4.0

    Rooms

    4.0

    Service

    4.0
    Family

    What our guests say

    n

    novita77

    2018-04

    Centrally Located Properly

    Chose this hotel because this hotel is the same group with ShangriLa Hotel. With Shangri-La name on it I know we will get look after nicely. Have not been to Penang for the past 10 years and dont...

    t

    thecriticaleye15

    2018-04

    Rooms and location was great; but food was terrible!

    The good: Rooms were really nice and had all necessities; small but well designed. Nicely decorated and clean. We got a room facing main road but it wasn’t too noisy in terms of traffic noise. Check...

    a

    angelinewee

    2018-04

    Will stay again!

    We stayed 3 nights with my 18 month son and 4 year old daughter. The family room was absolutely perfect for our needs. We had a sofa bed, king size bed and still space for the children. Décor was...