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Zakopane

Hotel

Map-iconBALZERA 21 D

Very Good
413 reviews
4.5
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SEE ALL 20 PHOTOS
  • Tick-Imageair conditioning
  • Tick-Imagebaby sitting
  • Tick-Imagebanquet facility
  • Tick-Imagechildren's club/pool
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Zakopane

Map-IconBALZERA 21 D

Location
Located on a quiet street, this hotel is situated about 2 miles from the center of Zakopane.



Facilities
The hotel has an elevator and features 119 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. There are a number of shops as well. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the parking lot. Further services and facilities include a childcare service, translation services, room service (limited hours) and a hairdresser. Active guests can make use of the bicycle rental service (for a fee) to explore the surrounding area. 6 conference rooms are available for lectures, presentations and meetings.



Rooms
Central heating ensures that rooms maintain just the right temperature. A balcony is included as a standard feature in some rooms. Children's beds can be requested for younger guests. There is also a safe and, for a fee, a minibar. Additional features include a mini fridge and a tea/coffee station. Other features include a telephone, a TV, a radio and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. The hotel has non-smoking rooms.



Sports/Entertainment
A refreshing swim in the indoor pool complex is a great way to unwind. Comfortable outdoor lounge chairs are available on the terrace. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on vacation can enjoy on-site Nordic walking. For a fee, cycling/mountain biking is also available. Sports options available to guests include a gym or, for a fee, billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Children are well looked after in the kids' club. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
Dining facilities include 2 restaurants, a dining room, a breakfast room, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner will satisfy appetites big and small. Staff are also happy to provide children's meals.



Payment
The hotel accepts the following credit cards: VISA, AMEXCO and MasterCard.

Amenities

  • air conditioning air conditioning
  • baby sitting baby sitting
  • banquet facility banquet facility
  • children's club/pool children's club/pool
  • complimentary newspaper complimentary newspaper
  • conference room conference room
  • elevator/lift elevator/lift
  • fireplace fireplace
  • internet access internet access
  • laundry service laundry service
  • luggage storage luggage storage
  • non-smoking rooms non-smoking rooms
  • porter porter
  • restaurant restaurant
  • tours/ticket assistance tours/ticket assistance

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.5 /5

Excellent

Based on 413 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 413 reviews

Rating Category

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.5

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.5

Cleanliness

 4.5

Cleanliness

 4.5

Value

 4.5

Service

 4.5

Rooms

 4.5

Sleep Quality

 4.5

Location

 4.5

Cleanliness

 4.5

Value

 4.5

Service

 4.5

Rooms

 4.5

Sleep Quality

 4.5

Location

 4.5

Cleanliness

 4.5

Value

 4.5

Service

 4.5

Rooms

 4.5

Sleep Quality

 4.5

Location

 4.5

Cleanliness

 4.5

Value

 4.5

Service

 4.5

Rooms

 4.5

Sleep Quality

 4.5

Location

 4.5
Couples Solo Travel Business

What our guests say

B

Bill B

2018-08

Wonderfully modern hotel with many ammenities, near everything in town

This spa and resort is very large, and caters to those who ski in the winter, but the area has year round things to see and do, so it was worth the visit in August. They get a lot of snow here, and...

G

GrahamWM

2018-09

A pleasant stay

It was still warm here early September, and although the lobby is nicely air conditioned, the rooms are not. Opening the door to the balcony and the door to the room resulted in a cross breeze during...

A

Akili3625

2018-02

Excellent. Perfect.

(Visited in Feb 2017, sorry for the late review) Zakopane is an amazing place. This hotel is at the foot of a ski resort. We arrived in a snow storm and didn’t really notice it because the hotel is...