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El Arenal

Hotel

Map-iconJOAN BERGAS, 12

Very Good
259 reviews
4.0
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About El Arenal

Map-IconJOAN BERGAS, 12

Property Location
When you stay at Hotel Gracia Grace&Chic in Playa de Palma, you'll be by the sea, a 1-minute drive from El Arenal Beach and 10 minutes from Palma Aquarium. This hotel is 11.7 mi (18.9 km) from Port of Palma de Mallorca and 9.4 mi (15.2 km) from Paseo Maritime.


Rooms
Make yourself at home in one of the 78 air-conditioned guestrooms. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.


Amenities
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless Internet access and tour/ticket assistance.


Dining
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.


Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.


Amenities

  • Restaurant Restaurant
  • Bar Bar
  • 24-hour front desk 24-hour front desk
  • Non-smoking rooms Non-smoking rooms
  • Fishing Fishing
  • Laundry Laundry
  • Dry cleaning Dry cleaning
  • Internet Internet
  • Elevator Elevator
  • Safe Safe
  • Windsurfing Windsurfing
  • Hiking Hiking
  • Tour desk Tour desk
  • Diving Diving
  • Horseback riding Horseback riding
  • Wifi Wifi
  • Outdoor pool Outdoor pool
  • Free Wifi Free Wifi
  • Smoke-free property Smoke-free property
  • Air conditioning Air conditioning
  • Outdoor pool (year-round) Outdoor pool (year-round)
  • Shuttle service (additional charge) Shuttle service (additional charge)
  • Special diet meals (on request) Special diet meals (on request)
  • Suit press Suit press
  • Shared lounge/TV area Shared lounge/TV area
  • Daily housekeeping Daily housekeeping
  • Wifi in all areas Wifi in all areas
  • Coffee house on site Coffee house on site
  • Beach chairs/Loungers Beach chairs/Loungers
  • Shuttle service Shuttle service
  • Swimming pool Swimming pool
  • Use of cleaning chemicals that are effective against coronavirus Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning Guest accommodation sealed after cleaning
  • Physical distancing in dining areas Physical distancing in dining areas
  • Process in place to check health of guests Process in place to check health of guests
  • First aid kits available First aid kits available
  • Guests have the option to cancel any cleaning services for their accommodation during their stay Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to healthcare professionals Access to healthcare professionals

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.0 /5

Excellent

Based on 259 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 259 reviews

Rating Category

Rooms

3.5

Service

4.0

Value

4.0

Cleanliness

4.0

Location

4.5

Sleep Quality

3.5

Cleanliness

4.0

Value

4.0

Service

4.0

Rooms

3.5

Sleep Quality

3.5

Location

4.5
Couples

What our guests say

S

Swisstraveler1AA

2021-08

a great hotel

The hotel is located a 2 minutes walk from the beach. It is very clean and modern. The rooms have balconies. The rooms are average with a nice, big bathroom and confortable bed. The breakfast is...

1

187mateoh

2021-07

BRILLANT HOTEL with an amazing receptionist named Diane

Brilliant service from all the staff, especially Diane, a Belgium lady who speaks a variety of languages and is one of the main reception staff, she was particularly lovely and helped us with...

P

Phill N

2019-10

Surprised with location and price

My partner was looking to take me somewhere to relax and unwind. When I found that we were going to one of the Baliaric islands I was sceptical. We get to the hotel and are not sure about the...